A website’s contact us page should give visitors as much information as possible. A good contact page will present various methods of contact, set expectations, and provide a clear call to action. Make sure to list the contact person’s name and location and include a map and phone number. It’s also helpful if there’s a social media button, and that it is easy to find their address and email. This will make it easier for visitors to reach the company with a problem.
Squarespace offers a two-step process for contact, with six categories available. Select the topic of your contact, and click a “Send us an email” button to send a message. The contact page is very simple, and encourages users to be as friendly as possible. Despite the casual tone, it’s always best to avoid an overly formal tone in your contact page. Instead, use a more formal tone that communicates the company’s personality.
In addition, your contact page should be easy to use, with no barriers to entry. Keep the copy short and to the point. You’ll want to include a clear call to action that tells visitors exactly what to do next. Don’t make the form too complicated. The form should only ask for relevant information. It should also contain a phone number or email address. This will allow visitors to contact the company without having to fill out unnecessary information.